MTS GROUP TODAY

MTS: LEADING DIGITAL PROVIDER IN RUSSIA

LEADING digital provider
1111 data centers
Headquarters in Moscow
494.9494.9 billion rubles
revenue in 2020
>60,00060,000
employees
>5,0005,000
showrooms
At stock exchanges
NYSE
since 2000
MOEX
since 2003
RussiaBelarusArmenia

CUSTOMER BASE

Subscribers of the Group
>8686 mln
Users use minimum two services of Telecom, Fintech and Media
>77 mln
Users of fixed telephony
99 mln
Clients of MTS Bank
2.52.5 mln
clients of #CloudMTS/CMB
2,0002,000 mln

LEADER IN MOBILE COMMUNICATIONS

Russian population having LTE networks available
>8080%
2G/3G/4G coverage
>33 mln km2
Regions having 4.9G communications available
2020
Fiber-optic networks
240,000240,000 km
communications quality assessment
>9999%
5G-ready of the total number of base stations
>3535%
regions with NB-IoT coverage
7878
#11 nps
among the «Big Three»

ACHIEVEMENTS OF 2020 IN FIGURES AND FACTS

Key achievements of the strategy CLV 2.0

BEST TELECOM

01

Infrastructure development
  • Mobile Internet traffic grew by 39%
  • 14.5 thousand of LTE base stations built

02

Development of client services
  • Double digit growth of convergent users growth in number of clients using MTS services for at least a year
  • Improved client experience both online and in conventional retail

03

Capacity for future improvements
  • Five active 5G/5G-ready pilot zones
  • First е-SIM launch in Russia with identification at Gosuslugi (State Services)
  • Two times growth of online sales

DIGITAL GROWTH

01

Development of ecosystem segments
  • Growth in net interest income of MTS Bank by 32.5%
  • More than 10 units of original media content
  • Double-digit growth of revenue in Digital В2В and Cloud

02

Increase in application users
  • 44% users of paid TV
  • +142% users of ОТТ
  • +17% users of My MTS

03

Growth in brand attractiveness
  • Stable leadership by NPS*
  • Keeping brand updated step by step
  • Common approach to design of the applications

OPERATIONAL INDICATORS

Five active 5G/5G-ready pilot zones
55
First in Russia е-SIM launch with registration at Gosuslugi (State Services)
e-SIM
Of paid MTS TV
6.66.6 million users
(+44% as compared with 2019)
Growth in number of users of IoT-based solutions for business
+3030%
Growth in number of MTS Bank application userst
+3030%
Cloud services for business #CloudMTS
No. 2 in Russia
by revenue in laaS market

FINANCIAL FIGURES

Consolidated revenue
494.9494.9 billion rubles
+5.2% as compared with 2019
OIBDA
215.2215.2 billion rubles
+1.7% as compared with 2019
OIBDA profitability
43.543.5 %
+13.2% as compared with 2019 TOTAL NET INCOME
61.461.4 billion rubles
+13.2% as compared with 2019 TOTAL NET INCOME
61.461.4 billion rubles